Many of our MINT Essentials collection is available for standard delivery within 5-10 working days. Other products (including all Limited Edition designs) are on pre-order and the delivery timeframe will be indicated on the product page.

Yes, we offer a white glove assembly service at a cost of £99.95 per product. Simply select the assembly option at checkout.

Any MINT Essentials products that are in stock for 5-10 day delivery are highly unlikely to be delayed, due to already being in the UK. OUR MINT DesignDrops have a despatch date listed on each individual product page. Delays typically do not occur at this point, as once the furniture is shipped, it is on its way to the UK and your home. In the unlikely event any delays do occur, we will notify you by email or phone.

Our innovative MINT DesignDrop model means we only produce a limited quantity of each design, in relation to customer demand. This zero waste approach allows us to ship furniture directly to you once we've sold enough to fill a shipping container, so we don't have stock held in warehouses for extended periods of time. This isn't just more efficient and environmentally friendly, it also reduces our overhead costs. We pass this saving on to you: it allows us to make our prices so competitive and provide you with designer furniture for up to 80% less than traditional retailers.

All of our designs are exclusive to us in the UK, so you won't find them elsewhere.

Please note: In addition to the below postcodes, we are currently unable to deliver to any postcodes in Cornwall or Scotland due to increased demand. We hope to resume deliveries to these locations in the near future.

Although we deliver to the majority of UK postcodes, there are a select number of postcodes that we are unfortunately not able to deliver to at this time. Please see the below list of postcodes we are not currently able to deliver to: AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB55, AB56, IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, IV63, IV99,
PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, KA27, KA28, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA79, PA80, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, JE1, JE2, JE3, JE4, JE5, GY1, GY2, GY3, GY4, GY5, GY6, GY7, GY8,GY9, GY10, BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT18, BT19, BT20, BT21, BT22, BT23, BT24, BT25, BT26, BT27, BT28, BT29, BT30, BT31, BT32, BT33, BT34, BT35, BT36, BT37, BT38, BT39, BT40, BT41, BT42, BT43, BT44, BT45, BT46, BT47, BT48, BT49, BT50, BT51, BT52, BT53, BT54, BT55, BT56, BT57, BT58, BT59, BT60, BT61, BT62, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9, IM86, IM87, IM99, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3, FK17, FK18, FK19, FK20, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9

Please click here to read our full returns policy.

Simply email us at support@mint-outdoor.com.If your changes require partial refunds or additional payments, we will contact you to arrange this as long as it is within 24-36 hours of your order being placed.

Items exhibiting fault or manufacturing defects must be reported within 5 working days from the date of delivery. To do this, simply complete the form on our Contact Us page, or email support@mint-outdoor.com where we aim to get back to you as soon as possible with a diagnosis of the issue and a resolution. Please include a photo of the box/boxes that your order was delivered in, as this is necessary for our claim assessment procedure.

All of our products are covered by a One Year Structural Guarantee unless otherwise stated. Therefore, if any of our products develop faults during this time, please contact us and we can issue you with a replacement. Exceptions to this guarantee are:
1) Domestic products used in commercial environments
2) General Wear and Tear
3) Faults due to misuse or inappropriate due care

Unfortunately, if the product you need replacing is no longer in stock, we can only offer a full collection and refund, or a replacement of another product in a similar price range. Or alternatively if the product is coming back in stock, we can place you on a pre-order to secure your replacement for when it’s next available.

We're happy to help with any other questions you may have. Simply visit our Contact Us form to get in touch.

In the highly unlikely event you receive an incorrect product please contact us with details of the issue at support@mint-outdoor.com within 7 days. Requests sent after 7 days will not be accepted under this policy, however we will always endeavour to resolve any issues to a mutually agreeable solution. Sizes, dimensions, colours and weights depicted on the website may vary slightly but if you feel the product has been misrepresented please reach out to us.

If you choose to return the product, it must be returned to us unassembled, unused and in its original packaging. Any items that do not have their packaging we unfortunately cannot accept back. Returned products that are not in their original packaging will have a £50 repacking fee levied against any refund.

It is the responsibility of the customer to check that the measurements of their items are suitable for their use, as well as, entry into the delivery premises. Failed deliveries due to products not fitting through doorways, staircases or other entry points will receive a £39.95 failed delivery charge.

If your product develops a fault within the first year after purchase that is through no fault of your own, you are entitled to a refund or replacement. We cannot supply you with a replacement/refund once your warranty period is over. Please understand that we may not be able to replace an individual component from your product, in the case we cannot, compensation can be offered.

MINT Outdoor is based in Swanscombe, Kent.